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Job Description: Position Summary The Genesys - CTI Designer designs, enhances, debugs, supports, maintains and tests CTI Call Routing and Genesys Reporting solutions that support business units or supporting functions. These solutions may involve diverse development platforms, software, hardware, technologies and tools. Will serve as the end-to-end primary CTI contact for several individual in...
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What does a great Collections Analyst do? This position will produce daily reporting for management to capture previous days agent and portfolio productivity and performance. This position requires intermediate to expert Excel, Power BI, Sharepoint and MS Access skills. The analyst will identify gaps, opportunities and trends for associates and the portfolio. This position will directly support...
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